Privacy Policy

Effective Date: July 2025

Import Warehouse (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.importwarehouse.co.za, or engage with us through our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:
– Fill out a contact form or inquiry
– Subscribe to our newsletter
– Request a quote or import service
– Communicate with us via email or WhatsApp

This information may include your:
– Name
– Email address
– Phone number
– Business name
– Product or shipping preferences

We also collect non-personal information such as:
– IP address
– Browser type
– Pages visited
– Referring URLs
– Access times

2. How We Use Your Information

We use your information to:
– Respond to inquiries and provide customer support
– Deliver services and manage transactions
– Improve our website and services
– Send marketing or service-related communications
– Comply with legal or regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal data. We may share your information with:
– Trusted service providers (e.g., shipping agents, payment processors)
– Legal authorities if required by law
– Our internal team for business operations

4. Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure, including the use of secure servers, SSL encryption, and limited access protocols.

5. Cookies and Tracking

We may use cookies to enhance your browsing experience and gather analytics about site usage. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:
– Request access to your personal data
– Correct or update your information
– Withdraw consent to marketing communications
– Request data deletion (subject to legal exceptions)

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Email: admin@importwarehouse.co.za
Phone:0641216084
Website: www.importwarehouse.co.za